Options for refunding the purchased air ticket
Life is unpredictable and no oneis insured against various force majeure. Suppose you were going on a trip, but at the last moment you have to cancel it for some reason. What to do in this situation? Naturally, by the time you have already bought tickets. To lose money spent on travel documents do not want to, so usually people try to return the tickets or resell them and re-register to a new owner.
To do this and get back your money, you must adhere to certain rules. Today we will talk about this.
Key recommendations
Changes in the ticket. They can be made only by a travel agency or an airline that will carry out transportation.
Agencies and companies usually contract for this service collection
The application for the change of the name of the ticket holder must be submitted in writing and accurately indicated the conditions of the desired changes
Voluntary return. If you refuse to fly on the air ticket you bought earlier, you can hand it over only in the office where you purchased it.
The amount that the carrier will return to you depends on the general rules of the tariff chosen earlier. You can get the full or partial cost of the ticket on hand, but the service fee will not be returned.
Sometimes for voluntary surrender from the client can draw a fine, so this information is better to clarify in advance
Be sure to study your fare before buying an air ticket. Some of them simply do not provide for the conditions for its return.
Forced return. In this case, the airline pays the full cost of the ticket. This is possible if it needs to be handed over because of circumstances beyond the control of the passenger (flight cancellation or lack of seats)
Employees of the airline or registration services make a note on the ticket and put a seal, after which you can get back your money.
Required documents
Whichever type of refund you come up with, in order to receive money and conduct the procedure in principle, you will need the following package of documents:
Passport of the ticket holder
Identification code
Check about payment of purchase
Statement
The ticket itself with the appropriate mark
If you do not produce any of the above, the company will refuse to pay you.
A few tips
Not always tickets are bought in the offices of airlines or agencies. Some people prefer to order them on the Internet. Is it possible to return an electronic ticket?
Of course, this is possible, and the procedure itself is not too different from the one described above. Here are recommendations on how this can be done:
The first step is to send an e-mail to the administration of the site where the order was placed.
The terms of the refund can differ according to the tariffs or rules of the carrier itself.
The money will be returned to the requisites of the person who paid the ticket price.
Important! To return money, you will need to specify exactly such information: the number of the electronic ticket, the full name of the payee and the bank details. To receive money for an electronic ticket, only the person who bought it upon presentation of the passport can.
Refunds for tickets can be placed ona bank card, a checking account or even cash in the office of the company. The main thing is to be careful when filling in the necessary papers and carefully read the terms of the tariffs before buying a ticket.
