How to track the parcel through the mail site of Russia
The perennial problem of postal items wasdelivery time and the constant loss of parcels and parcels on the way. But the post of Russia has created a special service that makes it easy to track the path and location of the shipment.
Each subject of transfer is assigned a uniquemail ID. It is issued to the sender for control, and mail employees at each stage of moving a valuable letter or parcel put it in the register for accounting and control.
Instruction how to track a parcel
When sent, the employee will give you a check, inthe bottom of which will be a combination of numbers or letters. For domestic shipments, postal identifiers consist only of numbers, and for international ones, they consist of letters. It is located immediately after the name of the type of departure and check number.
To start tracking the parcel, go toofficial website of the post office of Russia (russianpost.ru). In the left part of the page there will be a section "Services", which includes the service of cargo tracking.
In the drop-down box, enter all the identifier symbols from the check without brackets and spaces, and click the "Find" button.
The system will give you a table in whichall operations that have been conducted since the moment of departure are indicated. In addition, you will be able to find out the date and time of all transactions performed, the location of the office where the cargo is currently located.
To trace the movement of the international parcel, you will need to find the same postal site of the country you need and conduct the same procedure using the identification number.
Also on the website of the Russian Post you can orderdelivery notification via SMS message. When sending the parcel, specify your mobile phone number, which will then be notified of the delivery. If you often use e-mail services, it makes sense to order a constant SMS message.
On the official Russian mail site there is also a section with telephone numbers of all post offices and a help desk where complaints or questions can be addressed.
Frequently Asked Questions
Sometimes even in a well-functioning system there are failures that appear on the official site.
If the package identification numbertracked, but the information for a long time does not change, it is worth contacting the last branch in which the cargo stayed or the help desk to find out the reasons.
Post of Russia offers also services of sending orparcels that are required if the goods were accidentally delivered to the wrong department or sent along a false route. Return to the desired post office, usually takes 2-3 days, and in addition to pay for it is not necessary.
If you sent a package abroad and startedtrack its movement, sometimes in the window there may be a message "processing - left the place of international exchange". This means that your package went outside the RF and further tracking of it is possible only from the sites of the recipient country.
If mail employees have exceeded the delivery time, youYou can always file a complaint with a particular branch or apply for a search for your parcel. At the same time it is necessary to show documents confirming your identity and a receipt for the shipment.
When sending parcels to Russia from abroad,It can not be tracked right away. You should wait until mail employees register it in the system, but most often it happens that at that moment the goods have not yet crossed the border.
