What to do if the computer does not turn off


Quite often it happens that when you tryShut down the computer or laptop through the Start menu does not happen. Most often this happens as follows: the user selects Start-Shutdown, a message appears indicating that the Windows settings were saved, and then "Shutdown" appears on the screen or simply the operating system icon, after which no changes are made. And in this condition, the machine can stay for hours until the user disconnects it from the network mechanically (power button on computers or battery removal on laptops).






Do not turn off the laptop, what to do


This problem is especially actual for laptops,which recently reinstalled the operating system. It arises because of the incorrect operation of the operating system or USB-hub. The first thing to do in this situation is to turn off the power and remove the battery for a couple of minutes, then load the laptop again. If the cause is in the power management of the USB hub, then the situation may repeat on the next shutdown. To avoid this, you simply turn off this very control. Note that this function in laptops is designed to increase the battery life, but not all devices interact with it correctly, which leads to problems with disconnection.



To turn off power managementUSB hub, you need to download the laptop, then go to My Computer. Next, right-click and select Properties from the shortcut menu. In the window that appears, select the Hardware tab and Device Manager. Here you must select from the list of Universal Serial Bus controllers. In this section, as a rule, there are several items with the same name as the Root USB Hub, they are what interest us. We right-click on the name and select Properties, find the tab Power Management and uncheck Enable this device to save power. If you have several hubs, then repeat the manipulations for each of them.


The computer does not shut down due to applications


It is also possible that the shutdown problemThey are caused by the incorrect operation of applications that were recently installed. In the event that the application that causes conflicts in the system is not important, you can simply turn it off. However, to begin with, you should determine which programs failed to correctly shut down during the last shutdown. To do this, go to the path - Start - Settings - Control Panel - Administration - Event Viewer. We are interested in the System and Application logs, where you can see reports on the latest errors.


To disable any program from theStartup, you must re-enter the Start menu, then click Run and, in the window that appears, write msconfig. This command will open access to the configuration of the system configuration, select the Startup tab, look for the name of the program that caused the conflict and remove the checkmark in front of it, and then click Apply. Also, this can be done with the help of special programs, for example CCleaner.


If the problem is caused by some service, thengo to the Start - Control Panel - Administrative Tools - Services. In the window that appears, you will see a list of various services with a brief description of each, looking for the conflicting one and clicking on its name twice. In the window that appears, select the General tab, which will contain the Startup type menu item, select Disabled and click the Apply button.


Author: Vyacheslav Kinko

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