How to look confident at work

If you think that professionalism creates inworking environment is the image of a confident person, then you are mistaken. The main role in this is played by our ability to communicate with other people. Let's try together to figure out how to build relationships with colleagues at work, so that the team said: "Yes, he's damned confident!". Here are some tips on how to do this from Alice Muir's Self-Confidence.

The Great Power of Open Questions

Closed issues put obstacles in any way.relations. It is a question of such questions, to which only an unambiguous or monosyllabic answer can come. This way of talking is gradually becoming a monologue and in no way helps to build rapport. So, the forbidden questions: "When does the CEO return?", "What is the name of the new client?", "Did you have a working meeting yesterday?", Etc.

Your task is to learn how to use when communicatingexceptionally open statements and questions in response to which you will receive informative remarks and detailed answers. Thanks to this, conversations with colleagues will become more productive and interesting. For example: "How did you prepare for the return of the CEO?", "Tell me more about the new client," "What did the workshop bring to you yesterday?"

Active listener

The process of listening is not passive at allaction, but on the contrary - active work. Listening to the interlocutor in order to support him is a complex process, much more active than an ordinary conversation. It is true that the listening person speaks much less, but during an active hearing he is fully aware of what has been said and is ready to demonstrate his interest and support in return. For this, he pronounces the words appropriate to the occasion for the interlocutor and approves the continuation of the monologue with nods.

Respect for the interlocutor

During the conversation, neither you nor yourThe interlocutor should not interrupt casual visitors, phone calls, etc. Try to avoid talking with colleagues as a coach or adviser, do not pile smart speeches and do not try to find a way out of the situation.

Any words need to be able to respond adequately. Any answers do not make much sense, it's enough to just paraphrase what you saw or hear in your own words so that your interlocutor realizes that you are interested in his problem and could calmly continue his story.

Let's say you can react as follows"Because of what Sidorov did, more work has been done on your shoulders," "I fully understand how upset you are with this fact." If a colleague shared with you the results of a job well done or a personal achievement, you can react as follows: "You have a great initiative!", "Your report is compiled perfectly, it is very easy to read."

Behavior at first acquaintance

During the first acquaintance to start a conversationintroduce yourself to a future colleague, and then translate the conversation to the transfer of personal information - in which company you worked before, what position you occupied, your impressions of the new job.

As a rule, before continuing to communicate,people try to create a certain idea about their interlocutor. It is incorrect to be interested in whether a person has financial difficulties, where he is going to rest on vacation. Never complain that in the new office the cooler with water costs far from your office.

Tracking events around events

Watch the news in your surroundings, evenwhen they are not very interested in you. Your efforts will serve as a true tool for solving many work tasks. Buy popular magazines, newspapers, watch TV programs and popular sites with an enviable regularity, always stay up to date with current trends. Details do not matter, the main thing is to understand the trends and know what human minds are currently occupied with. It is difficult to make a mistake here. This approach serves as a faithful assistant in the process of strengthening old relations and establishing new contacts.

Protection of own rights

Remind yourself mentally: "I have a right to my own human values, to a personal point of view, to self-expression in a way that is convenient to me, for respectful treatment of asking colleagues to listen. I have the right to fail, to refuse, to make a mistake, as well as the right to a new attempt and to leadership. " Note in the list those rights that are currently being implemented with difficulty. Do not forget that each of us has these rights, and along with other people you undoubtedly deserve them.

Directness, concreteness and brevity

Your speech should always be in essence andpronounced clearly. Try to use simple language, avoid empty conversations and do not go into too much detail. Speak about the main thing at once in clear terms.

Emphasis on the main

Do not be distracted from the main things and do not seetricks like: "How about the moment when you ...", "It's convenient for you to say ...", etc. As a result, priceless time will be missed, and you will be dirty in details, without speaking on the merits of the matter.

Plans and rehearsals

His speech should be planned in advance andrehearse. Thoroughly think over every word and what purpose the speech should lead. Pronounce the words out loud so that their sound becomes familiar to you. Do not overreact the stick, so that the performance in the end does not give falsehood.